Jun 15, 2024  
2012-2013 Undergraduate Catalog 
2012-2013 Undergraduate Catalog [ARCHIVED CATALOG]

End User Support Specialist Certificate

Return to {$returnto_text} Return to: Degrees and Programs

This certificate will prepare a student for an entry-level position as a help desk/support
center specialist. It will also prepare an end-user to become the departmental hardware/software expert.

Students must complete each course in the certificate program with a grade of “C” or better. The courses cannot be taken pass/fail.


Total: 15


*This certificate has prerequisite courses of CIS 2010, CIS 2110 which may be waived with appropriate work experience or course work.

Return to {$returnto_text} Return to: Degrees and Programs