Dec 02, 2021  
2012-2013 Undergraduate Catalog 
    
2012-2013 Undergraduate Catalog [ARCHIVED CATALOG]

End User Support Specialist Certificate


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This certificate will prepare a student for an entry-level position as a help desk/support
center specialist. It will also prepare an end-user to become the departmental hardware/software expert.

Students must complete each course in the certificate program with a grade of "C" or better. The courses cannot be taken pass/fail.

 

Total: 15


Note:


*This certificate has prerequisite courses of CIS 2010, CIS 2110 which may be waived with appropriate work experience or course work.

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