Registration Contract
Each time you Add/Drop classes you are electronically agreeing to the terms of the Metropolitan State University of Denver Financial Responsibility and Promissory Note Agreement. By doing so you acknowledge that you understand Metropolitan State University of Denver is advancing value to you in the form of educational services; that your right to Add/Drop classes is expressly conditioned upon your agreement to pay the University pursuant to the Agreement; that you have read, understand, and agree to pay the University pursuant to the Agreement.
As a student, you will pay all tuition, fees, fines, and other costs imposed by the University. If any of those charges remain unpaid, you agree to reimburse us the fees of any collection agency, which may be based on a percentage at a maximum of 40% of the debt, and all costs and expenses, including, but not limited to, reasonable attorneys’ fees, collection agency fees, and court costs we incur in such collection efforts.
When you register for classes, space in those classes are reserved for you. Decisions about how many class sections to offer and other commitments of instructional resources are made based on the enrollment data provided after the registration process is complete. Other students may be closed out of a preferred section if the last available space is reserved for you.
In exchange for the University’s commitment of resources on your behalf, you assume a responsibility to:
- Pay the fees assessed for those classes.
- Drop your courses via the online Student Hub portal prior to the start of the term if you are unable to attend, so that the class spaces may be released and made available to other students.
The University will not automatically cancel your registration for nonpayment or non-attendance. Therefore, if you decide not to attend Metropolitan State University of Denver, it is imperative that you drop any courses you are registered in.
If you do not request that your registration be cancelled through the Student Hub, your name will appear on the class rosters, and you will remain responsible for full tuition and fees until such time as you drop your courses. If you are still on the final rosters for the term, you will receive grades of “F” for the courses in which you were registered.
Please keep your part of the registration contract. If your plans change and you cannot attend, you must drop your courses prior to the refund deadline for the term in order to allow other students access to your class spaces. Drop dates and deadlines can be found on the Student Hub on your Student Detail Schedule. Remember, non-attendance does not constitute dropping your courses; you will remain responsible for full tuition and fees.
Students’ Financial Responsibility
Student Account and Billing Statement
MSU Denver communicates all student account information via electronic services using online secured portals via the Student Hub and may send important notices via the student’s MSU Denver e-mail account. Students are expected to review their account history available on the Student Hub prior to and after registering for classes and before the tuition payment deadlines each semester. A Student’s failure to review their student account or receive any billing statement is not valid grounds for waiving service charges or removing registration, diploma or transcript holds. You will not receive a paper billing statement.
The IRS Tax Form 1098-T, which reports tuition and related expenses, will also be available electronically. Notification for the 1098-T tax document will be sent to Students’ MSU Denver-issued email address on record. It is the student’s responsibility to review their Student Hub account status and their student e-mail account at least weekly.
It is important for you to understand your financial responsibilities when registering for classes at MSU Denver.
- Full payment of tuition and fees is due by that semester’s payment deadline. Any unpaid balance as of payment deadline will incur a 4% service charge. Please see the Current Term Policies for specific Semester information.
- You are responsible for verifying the balance of tuition and fees. You may access your account using the Student Hub. Log into the Student Hub portal and select My Services/Registration. E-mail is the official means of communication at MSU Denver. DO NOT WAIT FOR A BILL!
- Financial aid students that have not received an award by payment deadline, must pay in full or their unpaid balance will incur a 4% service charge.
- Changes in registration that result in additional tuition and fees not paid by payment deadline, may incur a 4% service charge.
- IT IS THE STUDENT’S RESPONSIBILITY TO DROP THEIR CLASSES BY THE PUBLISHED DROP DEADLINES IF THEY DO NOT PLAN TO ATTEND. Failure to do so will result in charges incurred on the student’s account.
- Your courses will not be dropped for non-payment or non-attendance.
- Specific refund dates for classes, can be found on your Student Detail Schedule on the Student Hub.
If you do not fulfill your financial obligations by published deadlines:
- A 4% service charge will be assessed on any unpaid balance as of payment deadline.
- A 1.5% service charge will be assessed to any unpaid balance on the 7th working day of each month thereafter.
- Accounts not paid in full by the last day to drop classes are considered past due. A balance due hold will be placed on accounts with balances greater than $200.00.
- Balance due holds prevent registration for classes in both the current and future semesters.
- Accounts with past due balances at the conclusion of the semester are considered delinquent.
- Delinquent accounts will be turned over to a collections agency in accordance with Colorado law; collection costs will be added to your account balance. The collection agency may report delinquent accounts to the national credit bureau.
- Students whose accounts have been sent to a collection agency must pay balance in full before registration for any subsequent semester classes will be allowed.
- Students with balance due holds may be prevented from applying for graduation.
- Transcripts will not be issued for students with balance due holds.
- Diplomas will not be released to students with balance due holds.
- A pre-payment hold will be placed on all accounts with bankruptcy discharged adjustments. Students are required to pre-pay their first semester’s registration after having a balance discharged through bankruptcy.
- Students unable to meet their financial obligations should immediately contact the Office of Cashiering to discuss payment options.
Third-party Sponsorships
MSU Denver plays a major role in educating Denver’s workforce. As a business-friendly university, MSU Denver offers a convenient way for businesses and public sector organizations to subsidize the cost of attendance.
To participate in this program:
- Print the Employer Sponsor Authorization
- Have a human resource officer or other authorized representative from your company complete the form.
- Mail form to:
Metropolitan State University of Denver
Office of the Bursar
Campus Box 92
P.O. Box 173362
Denver, CO 80217-3362
Third-party Sponsor Authorization Forms must be turned into the Office of the Bursar by Payment Deadline. Sponsored students are responsible for all service charges incurred due to late submission of required documents. Sponsored students are also responsible for all charges not covered by their sponsorship as well as any payments refused, or deemed non-collectable, by their sponsor. Third-party sponsors will not be billed for tuition and fees until after the last date to add/drop classes. If you have financial aid, your award will be applied to your tuition and fees first and refunds from third-party sponsors will not be issued until after payment has been received.
Tuition and Fee Appeal Process
The Tuition and Fee Appeal process is available to students who may warrant an exception to institutional Drop/Refund policies due to extenuating circumstances such as severe medical illness, an employment situation beyond their control or the death of an immediate family member during the Semester. The University will not accept appeals for charges incurred more than 1 year prior to the application for appeal. Additional information can be obtained at the Office of the Bursar (SSB 150, 303-615-0070) or by visiting the Bursar’s website.
Tuition and Fees Appeal Forms can be hand-delivered or mailed to:
Metropolitan State University of Denver
Office of the Bursar
Campus Box 92
P.O. Box 173362
Denver, CO 80217-3362
Tuition and Fees Appeal Forms can also be faxed to: (720) 778-5809
Or emailed to: Bursar@msudenver.edu
Note: All policies are subject to change. Exceptions may be made solely at the discretion of the Office of the Bursar.
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