HTE 2512 - Hotel Front Office

3(3 + 0)

Prerequisite: ENG 1020, HTE 1030 and SPE 1010

This course examines hotel front-office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and settlement. Students identify effective front-office management, with particular attention to the planning and evaluation of front office operations. Front-office procedures and management are placed within the context of the overall operation of the hotel.