CAS 3172 - Mediating Conflict

Credits: 3

Prerequisite(s) or Corequisite(s): CAS 2730 and CAS 3170; or permission of instructor

Description: This course examines conflict as a complex communication event with an emphasis on developing skills to engage in mediation. Students learn communication theories relevant to the practice of mediation, several approaches to the process of mediation, a dynamic mediation model that can be adapted to a variety of conflict situations, as well as the interpersonal skills necessary to manage the mediation process.