Student Account and Billing Statement

MSU Denver communicates all student account information via electronic services using online secured portals via the Student Hub and may send important notices via the student’s MSU Denver e-mail account. Students are expected to review their account history available on the Student Hub prior to and after registering for classes and before the tuition payment deadlines each semester. A Student’s failure to review their student account or receive any billing statement is not valid grounds for waiving service charges or removing registration, diploma or transcript holds. You will not receive a paper billing statement.

The IRS Tax Form 1098-T, which reports tuition and related expenses, will also be available electronically. Notification for the 1098-T tax document will be sent to Students’ MSU Denver-issued email address on record. It is the student’s responsibility to review their Student Hub account status and their student e-mail account at least weekly.

It is important for you to understand your financial responsibilities when registering for classes at MSU Denver.

Full payment of tuition and fees is due by that semester’s payment deadline. Any unpaid balance as of payment deadline will incur a 4% service charge. Please see the Current Term Policies for specific Semester information.
You are responsible for verifying the balance of tuition and fees. You may access your account using the Student Hub. Log into the Student Hub portal and select My Services/Registration. E-mail is the official means of communication at MSU Denver. DO NOT WAIT FOR A BILL!
Financial aid students that have not received an award by payment deadline, must pay in full or their unpaid balance will incur a 4% service charge.
Changes in registration that result in additional tuition and fees not paid by payment deadline, may incur a 4% service charge.
IT IS THE STUDENT’S RESPONSIBILITY TO DROP THEIR CLASSES BY THE PUBLISHED DROP DEADLINES IF THEY DO NOT PLAN TO ATTEND. Failure to do so will result in charges incurred on the student’s account.
Your courses will not be dropped for non-payment.
Specific refund dates for classes, can be found on your Student Detail Schedule on the Student Hub.

If you do not fulfill your financial obligations by published deadlines:

A 4% service charge will be assessed on any unpaid balance as of payment deadline.
A 1.5% service charge will be assessed to any unpaid balance on the 7th working day of each month thereafter.
Accounts not paid in full by the last day to drop classes are considered past due. A balance due hold will be placed on accounts with balances greater than $200.00.
Balance due holds prevent registration for classes in both the current and future semesters.
Accounts with past due balances at the conclusion of the semester are considered delinquent.
Delinquent accounts will be turned over to a collections agency in accordance with Colorado law; collection costs will be added to your account balance. The collection agency may report delinquent accounts to the national credit bureau.
Students whose accounts have been sent to a collection agency must pay balance in full before registration for any subsequent semester classes will be allowed.
Students with balance due holds may be prevented from applying for graduation.
A pre-payment hold will be placed on all accounts with bankruptcy discharged adjustments. Students are required to pre-pay their first semester’s registration after having a balance discharged through bankruptcy.
Students unable to meet their financial obligations should immediately contact the Office of Cashiering to discuss payment options.